At Dexcomm, our purpose is to bring a compassionate, professional concern to communications. Our award-winning, highly trained agents personalize potential clients introduction to your practice, and humanize the intake process.

 Our Core Values

Compassion, Personal Growth, and Concern for Others are fundamental company requirements. Each employee must possess these values in both their personal and professional life to be a good fit at Dexcomm.

Awards & Recognition

CAM-X 2022 Platinum Award of Excellence

N.A.E.O. Superior Agent Service Award

We are a NexStar Gold Tier Strategic Partner

 
 
  •  COMPASSION – We listen to each caller, not just to hear, but to obtain a complete understanding of their need and respond directly to that need. Frequently, our callers are distressed. A compassionate operator is required to handle many delicate and difficult situations with empathy. We hire compassionate people who must demonstrate a genuinely concerned attitude.
  • PERSONAL GROWTH – We proactively seek out opportunities for continued growth and development each day for the benefit of the customer, the company, and our personal improvement.
  • CONCERN FOR OTHERS – While similar to compassion, concern for others is often forgotten by call operators. Not at Dexcomm! Here, we focus on the needs of the caller while remembering the requirements of our customers. We have all participated in a discussion with an operator who is simply filling in a form, obviously not caring or listening to you. We strive to be concerned, present, and listen carefully to understand and remain respectfully engaged with every caller.
Dexcomm AI Chat - One pager - Jed contact [no qr code]-1
Meet Your Customers Where They Are 

Chat leads continue to increase year-over-year and customers want multiple communication options available. Visit our AI Webchat Playground and try our easy demo for your company's website chat feature:

VISIT AI WEBCHAT DEMO

Dexcomm and Clio API

Unlock the Full Potential of Seamless Client Communication

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Dexcomm provides proper support to your long-term business success, access to nearly 70 years of expertise, cutting-edge technology and a variety of customizable solutions. Each solution is adjustable, so don't miss the chance to enhance your customer experience, and spend more of your time focusing on ROI, billable hours, operational scalability and growth.

VISIT OUR CLIO PAGE

Latest Dexcomm Blog Posts

5782660088, legal, [BlogPost 181820584288 Using Clio, a Live Answering Service and AI to Enhance Legal Client Connection, BlogPost 121297148574 Cybersecurity in the Legal Industry in 2023, BlogPost 118330809886 How a Virtual Receptionist Service Can Help Your Law Firm Save Time]

November 19, 2024

Using Clio, a Live Answering Service and AI to Enhance Legal Client Connection

Explore how the integration of personal interaction supported by AI can transform client communication and service delivery in law firms.

June 19, 2023

Cybersecurity in the Legal Industry in 2023

In this post, we discuss the importance of cybersecurity in the legal industry, common types of attacks, and tips for securing your practice.

June 1, 2023

How a Virtual Receptionist Service Can Help Your Law Firm Save Time

Let's take a look at the ways that a virtual receptionist service can help your law firm run more smoothly and efficiently.