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At Dexcomm, our purpose is to bring a compassionate, professional concern to communications. Our award-winning, highly trained agents personalize potential clients introduction to your practice, and humanize the intake process.

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Awards & Recognition

CAM-X 2022 Platinum Award of Excellence

N.A.E.O. Superior Agent Service Award

We are a NexStar Gold Tier Strategic Partner

 Our Core Values

Compassion, personal growth, and concern for others are fundamental company requirements. Each employee must possess these values in both their personal and professional life to be a good fit at Dexcomm.

  •  COMPASSION – We listen to each caller, not just to hear, but to obtain a complete understanding of their need and respond directly to that need. Frequently, our callers are distressed. A compassionate operator is required to handle many delicate and difficult situations with empathy. We hire compassionate people who must demonstrate a genuinely concerned attitude.
  • PERSONAL GROWTH – We proactively seek out opportunities for continued growth and development each day for the benefit of the customer, the company, and our personal improvement.
  • CONCERN FOR OTHERS – While similar to compassion, concern for others is often forgotten by call operators. Not at Dexcomm! Here, we focus on the needs of the caller while remembering the requirements of our customers. We have all participated in a discussion with an operator who is simply filling in a form, obviously not caring or listening to you. We strive to be concerned, present, and listen carefully to understand and remain respectfully engaged with every caller.
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Meet Your Customers Where They Are 

Chat leads continue to increase year-over-year and customers want multiple communication options available. Visit our AI Webchat Playground and try our easy demo for your company's website chat feature:

VISIT AI WEBCHAT DEMO

Dexcomm and Clio API

Unlock the Full Potential of Seamless Client Communication

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Dexcomm provides proper support to your long-term business success, access to nearly 70 years of expertise, cutting-edge technology and a variety of customizable solutions. Each solution is adjustable, so don't miss the chance to enhance your customer experience, and spend more of your time focusing on ROI, billable hours, operational scalability and growth.

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It's not just a call — It's an opportunity.

Every customer call is a potential opportunity. You spend your budget to acquire new customers so we need to make sure we're answering everything. Partnered with our compassionate, concerned and highly trained CSRs, our goal is to get your abandoned call percentage as close to 0% as possible. We handle scheduling, automation and more, and you can always ask for a live agent at anytime.

Latest Dexcomm Blog Posts

Explore More >
5782660088, legal, [BlogPost 121297148574 Cybersecurity in the Legal Industry in 2023, BlogPost 118330809886 How a Virtual Receptionist Service Can Help Your Law Firm Save Time, BlogPost 116619524697 How Dexcomm Excels at Legal Virtual Receptionist Services]

June 19, 2023

Cybersecurity in the Legal Industry in 2023

In this post, we discuss the importance of cybersecurity in the legal industry, common types of attacks, and tips for securing your practice.

June 1, 2023

How a Virtual Receptionist Service Can Help Your Law Firm Save Time

Let's take a look at the ways that a virtual receptionist service can help your law firm run more smoothly and efficiently.

May 22, 2023

How Dexcomm Excels at Legal Virtual Receptionist Services

Discover how our legal answering service stands out from the rest. Elevate your law firm's communication and efficiency with our exceptional services.