The spirit that is Dexcomm has been alive and dedicated to our customers for over 60 years. It is defined by our enthusiasm, our culture, our commitment to our customers, callers, and co-workers. It motivates us to treat every caller as if they are the most important person in the world, and when we are connected to them, they are.
Our core values are the heart of our business. They are how we approach working for you every day.
The Dexcomm experience is about our clients and the ways our staff exceeds all limits in meeting their needs.
Who we have become—and how we became that way—is our story and that is what makes us unique.
When we conduct new applicant interviews, we tell prospective employees they must be passionate about helping others in order to work for us. This ensures a more consistent customer experience for your callers.
We focus on providing industry training and self-improvement opportunities for our entire staff. This assists with personal growth and in turn produces a more engaged workforce who understand the importance of keeping your customers happy.
Every employee at Dexcomm is infused with a desire to serve, a yearning to help others, and the aspiration to fully develop their own potential. We work together to have a positive impact on the lives of thousands of people—our customers and callers—every day. Our values, our history, and our experience together define the spirit of service within each of us.