Dexcomm Blog


The death of voicemail

The death of voicemail looks like a text message. You will probably receive a text in the time it takes…

July 26, 2016 Read More

Never Again

Never Again   We all mess up.   While learning from our mistakes, an important next step to take is…

July 18, 2016 Read More

Happiness as a Journey

  Imagine coming to work and everyone is happier.    Sounds great, right? Yet, if you ask your coworker, “What…

July 1, 2016 Read More

Dexcomm earns coveted ATSI Award of Excellence for 13th consecutive year

  Outstanding Service Earns Award of Excellence Dexcomm of Carencro, LA has been honored with the exclusive ATSI  2016 Award…

June 28, 2016 Read More

Become a service champion: Provide consistent, outstanding service to your customers in 7 steps

Follow these seven steps to become a service champion: Listen Do what you say you will do/Build a culture and…

May 14, 2015 Read More

Take Action, Form a Habit

Several years ago I was sitting at the hotel bar after a day of meetings at an industry conference when…

May 1, 2015 Read More

One Simple Change Made Me a Better Listener

Listening in an office environment is rarely a challenge.  It is easy to focus on a speaker when there are…

April 13, 2015 Read More

Serving Sodas in New Zealand

I mentioned in my last posting that I had been on a lengthy vacation.  My wife and I spent a…

April 3, 2015 Read More

Listening Habits – Part I

Just Listen – 5 Habits to form In my last entry I wrote of my goal to find and form…

March 26, 2015 Read More