Dexcomm understands the needs of home service businesses like yours.

As a strategic partner of Nexstar, Dexcomm understands the needs of your business and can serve as an extension of your sales and customer service departments. Increase your sales and improve the customer experience through our highly experienced operators.

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How Dexcomm Helps Nexstar Members Book More Jobs and Improve Customer Service

Highly trained agents answer basic questions and book appointments without interrupting your busy workday.

With overflow support to handle an influx of calls, you can avoid burnout while still offering exceptional customer service.

Missed phone calls can lead to missed opportunities. Instead of missing calls after hours, have current and potential customers talk to a live agent and secure a sale.

Integration with your ServiceTitan account allows for a seamless connection between our software and yours. Dexcomm syncs call data with your system, saving your business time and money.

Case Study

See how we helped AccuTemp book 62% of after-hours jobs

"The dedication Dexcomm has to ensure my satisfaction is above and beyond what I've ever experienced from a vendor. They truly care about their customers and are willing to do whatever it takes to ensure satisfaction." - Amanda, Management at AccuTemp

VIEW THE CASE STUDY

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Dexcomm Offers More Than Standard Call Answering Services

We provide after-hours and weekend phone answering, call center, and virtual receptionist services, as well as specific solutions for the issues your home service company will face.

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24/7 Call Answering
We understand that residential or commercial problems with plumbing, heating, cooling, and electricity don't happen on a schedule. We're here 24/7 to support your customers and help you capture new ones.
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CRM Integration
It's a headache to answer messages and manage multiple message platforms for service schedules. We work with your existing software to save you time and money.
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Service Scheduling
Focus on your customers as we schedule new service calls or relay new calls to your technicians.
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Marketing Support
Generating new leads is only half the battle. Stop wasting your hard-earned money and see a better return for your investment with marketing support from Dexcomm.

Customize Your Communication

Don’t get stuck with an inflexible bucket of minutes that doesn’t make sense for your business. Simply choose your level of integration with us and get the value-added services you need, at a price that works for you.

 

Classic Plan

The essentials:

  • 24/7 live telephone answering service
  • 100% industry-specific, highly trained agents
  • Cutting edge call scripting
  • Customizable automated message delivery
  • Front end screening (optional)

Per-minute billing

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ServiceTitan Plan

The Classic Plan, plus:

  • AP Integration with your ServiceTitan Instance
  • Dedicated account manager
  • 24/7 live telephone answering service
  • 100% industry-specific, highly trained agents
  • Cutting edge call scripting
  • Customizable automated message delivery
  • Front end screening (optional)

Per-minute billing based on a higher rate

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Premier Plan

The Classic Plan, or the ServiceTitan Plan, plus:

  • Decomm's AI Communications: Conversational AI, and/or Live Agent with Conversational AI and/or AI Webchat
  •  24/7 live telephone answering service
  • 100% industry-specific, highly trained agents
  • Cutting edge call scripting
  • Customizable automated message delivery
  • Front end screening (optional)

Monthly subscription billing w/ lowest per-minute rate

Request a Quote
Calculate Your Pricing Here

"The dedication Dexcomm has to ensure my satisfaction is above and beyond what I've ever experienced from a vendor. They truly care about their customers and are willing to do whatever it takes to ensure satisfaction." 

Amanda Management - Management at AccuTemp 

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