We understand that building and keeping relationships with each family member that you serve is crucial. We also know that calls from bereaved families or death notifications should be handled differently than any other calls we receive, and that you need a partner who emphasizes values and trains specifically to understand your funeral home.

Funeral home directors trust us to continue that same experience for every contact around the clock. This is where our operators can shine for you. The compassionate, personalized care shown by your funeral directors, embalmers, arrangement specialists, and assistants can now continue around the clock when you partner with us.

What you can expect
from Dexcomm

There is no single best time or way for your clients to contact your funeral home. As a full-service contact center, we have experience across the full range of communication channels to be able to deliver a customized solution that fits your needs. Our highly trained agents are here to provide you with peace of mind in knowing that your businesses is being represented exactly as you would represent it around the clock.

  • FUNERAL CONSULTATION SCHEDULING
  • INBOUND MARKETING SUPPORT
  • OUTBOUND MARKETING SUPPORT
  • DEATH CALL NOTIFICATIONS
  • REAL-TIME CONNECTION TO CALLS
  • ON-CALL MANAGEMENT

What our Funeral Directors Are Saying

“I have used others [Answering Services] in the past and there is no comparison. The training your
operators receive and the way they are able to adapt to who they are talking with, especially in
such a difficult time in the caller’s life, is the difference. The personal way the phones are
handled is miles above what we have used before.
We are happy to be back with Dexcomm.”

Ray Dupre, LaFond-Ardoin Funeral Homes View More