People interested in your practice can take so many different paths to becoming patients, which means that you will need to manage multiple touch points to effectively grow your practice.

You need a premium contact center that understands the cosmetic and aesthetic industry and delivers the first impression you need to turn contacts into revenue for your practice.

Dexcomm has matched this expectation with Registered Nurse trained customer service representatives. We represent your practice across any communication method to drive growth for your practice.

Janine Hopper, RN, BSN, CRNFA,CNOR
Medical Operator Program Leader

 

Maintaining high customer service levels is vital in today’s medical reimbursement structures. Our experienced operators can easily update changes to your on-call protocol and connect your patients to the care they need every time, without delay. This will allow you to attend to your essential duties while we take care of your administrative needs. When partnering with Dexcomm, scheduling, call relay, patient information intake, and receptionist services are a call away.

Our Certified Medical Operator training leads the industry:

  • R.N. lead operator certifications by staff with over 60 years of combined clinical nursing experience
  • Certified medical operators have a deeper understanding of medical call situations
  • Trusted relationships with medical teams and patients
  • 24 hours a day, 7 days a week, 365 days per year
  • Increased availability to your patients
What you can expect
from Dexcomm

There is no single best communications channel for every cosmetic or aesthetics practice. As a full service contact center, we have experience across the full range of communication channels to be able to deliver a customized solution for every client we partner with. Our HIPAA-trained agents are intensely educated to understand cosmetics, plastics and aesthetics to provide you with peace of mind knowing your practice is being represented exceptionally.

  • APPOINTMENT SCHEDULING
  • INBOUND MARKETING SUPPORT
  • OUTBOUND MARKETING SUPPORT
  • PRACTICE MANAGEMENT SYSTEM INTEGRATION
  • APPOINTMENT REMINDERS
  • SECURE MESSAGING

What Our Clients Are Saying

“We’ve been with Dexcomm since we opened. Dexcomm has consistently taken care of our patients in the manner that we want them taken care of. Dexcomm also continues to keep up with the ever changing environment and offers so many ways to make things easier for us to do business and handle our patients’ after hours requests. Thank you Dexcomm!”

Stefanie Ardoin, Acadian ENT & Facial Plastic Surgery View More