People interested in your practice can take so many different paths to becoming patients, which means that you will need to manage multiple touch points to effectively grow your practice.
You need a premium contact center that understands the cosmetic and aesthetic industry and delivers the first impression you need to turn contacts into revenue for your practice.
Dexcomm has matched this expectation with Registered Nurse trained customer service representatives. We represent your practice across any communication method to drive growth for your practice.
Janine Hopper, RN, BSN, CRNFA,CNOR
Medical Operator Program Leader
Higher Patient Satisfaction
Maintaining high customer service levels is vital in today’s cosmetic and aesthetic markets. Our experienced representatives can quickly update changes to your on-call protocol and connect your patients to the care they need every time, without delay. This will allow you to attend to your essential duties while we take care of your administrative needs. When partnering with Dexcomm, scheduling, call relay, patient information intake, and receptionist services are a call away.
Higher Staff Satisfaction
Your staff will be pleased with our partnership approach to serving your practice. You can have peace of mind knowing that we are sitting in your chair 24/7/365.
Trained to Deliver Excellence
Our Certified Medical Operator training leads the industry:
- R.N. lead operator certifications by staff with over 60 years of combined clinical nursing experience
- Certified medical operators have a deeper understanding of medical call situations
- Trusted relationships with medical teams and patients
- 24 hours a day, 7 days a week, 365 days per year
- Increased availability to your patients