Are your customers getting the best level of service from your current answering service provider? Find out for free!
1. Dexcomm calls your business, acting as a potential or current customer, and records the interaction with your current service provider or in-house staff.
2. The customer service call is scored based on our internal quality-assurance standards.
3. You receive a summary of your results, our feedback, and an example of how the call would have been handled by Dexcomm - all for free!
“Calls received from patients by Dexcomm are handled so professionally that the patients believe they have really reached our office.
One of my professional colleagues was so impressed with Dexcomm, after only one call to my office, he switched his service to Dexcomm immediately.”
“I have used other answering services in the past and there is no comparison. The training your operators receive and the way they are able to adapt to who they are talking with, especially in such a difficult time in the caller’s life, is the difference. The personal way the phones are handled is miles above what we have used before.”
“When calling [Dexcomm], I have always reached a friendly and helpful operator to assist in our answering service needs. In addition to follow up calls, I receive confirmation emails to advise if calls have been submitted and patched thru. Extra Bonus for our customers to make sure no calls are dropped or not returned. Thanks for your wonderful customer service.”
About Dexcomm®
Dexcomm® is a Louisiana-based corporation that provides answering services to businesses and service agencies across the United States and Canada.
Contact Us
(337) 236-8300
sales@dexcomm.com
518 Patin Road, Carencro, LA 70520