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Customer Service Role Playing

Are You Customer Service Role Playing? Using the Google Search Engine, I typed “funny customer service,” just to see what…

February 5, 2013 Read More

Preparing Your References

Tips for Applicants Preparing Your References It’s very important to employers that we get to know the candidates for our…

February 4, 2013 Read More

Customer Service: Choosing Your Words

Word Choice Over at tirebusiness.com, Nancy Friedman provides some very helpful customer service tips. Within her list of guidelines, she…

January 31, 2013 Read More

Defining Customer Service: Customer Experience

Customer Experience From The Institute Of Customer Service, customer experience is defined as “what a customer feels and remembers about…

January 30, 2013 Read More

Cost Benefit Analysis for Dentists

Answering Service Cost Benefit We have had the privilege of answering for dental offices and we are endorsed by the…

January 29, 2013 Read More

Willing to Work

I was talking to my friend not too long ago–who manages a local restaurant, and she mentioned how she is…

January 26, 2013 Read More

How to Choose the Right Answering Service

The Secret Selecting Telephone Answering Service Two companies quoting the exact same price and the same pricing structure may end…

January 24, 2013 Read More

Voice Mail Screening

Business Solution ¦ Voice Mail Screening Our sophisticated voice mail screening capabilities at Dexcomm can save you money and increase your efficiency in the…

January 22, 2013 Read More

Employee Engagement

Did you know…only 1/3 of employees are actively engaged? Wikipedia defines Employee Engagement as: An “engaged employee” is one who…

January 21, 2013 Read More