DEXCOMM RECEIVES THE ATSI AWARDS GOLD CALL CENTER
RE-CERTIFICATION
Lafayette, LA, June 16, 2008- Dexcomm is pleased to announce
that they have been awarded the Gold 24/7 Call Center
Certification Award for the 4th year in a row. The award is
presented by The Association of Teleservices International (ATSI).
The certification requires that different criteria are met or
exceeded to ensure high standards in the following areas: good
business practices, life safety, training, personal hiring,
operations, including both normal and emergency procedures,
documentation of procedures, levels of redundancy for 24/7
preparedness and ongoing evaluations through a peer review
program focusing on 99.9% annual run time.
About Dexcomm, Inc.
Dexcomm is a telephone answering service and call center based
in Lafayette, LA, serving a variety of industries nationwide.
Service offerings range from traditional answering service to
virtual office and call center services, all with a focus on
service excellence.
ATSI, based in Atkinson, NH, is an
international trade association established by and for
entrepreneurs in the TeleServices business.
For information: www.atsi.org
Contact: Charlene Glorieux, Executive Director
Association of Teleservices International
Phone: 866-896-ATSI