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Dexcomm, of Carencro, LA has been honoured with the exclusive 2009 Award of Excellence fpr tje second consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Dexcomm was presented with the Award recently at the CAM-X 45th Annual Convention and Trade Show held at the Delta Grand Okanagan, Kelowna, BC, taking TOP TEN placement.

Independent judges are contracted by CAM-X to evaluate message services throughout North America and Canada over a six-month period. The criteria for scoring include courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence. The program is now in its 20th year.

"The Award of Excellence program offers the industry the kind of quality testing and benchmarking that is essential to help establish the kind of service levels that are being demanded by our customers." says CAM-X President Mary Anne Straw. "We congratulate Dexcomm for their achievements."

Founded in 1964, CAM-X began as a national trade Association representing live answering services. The Canadian Call Management Association now encompasses companies across North America offering specialized and enhanced operator based services including: call centres, contact centres, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.

Now a two-time winnder Dexcomm earned the Bronze Award for two consecutive years. CAM-X extends its congratulations to the staff of Dexcomm on their proven quality service to their customers.

	Providing Education and Support for Operator-Based Service Companies:
	• Call Centre Services • Telephone Answering • Message Delivery • Order Entry • Emergency Dispatch

24 Olive St. Unit #10 Grimsby, ON Canada L3M2B6

Tel:(905) 309-0224 Fax:(905) 309-0225 Toll Free:1-800-896-1054 www.camx.ca info@camx.ca