OUTSTANDING SERVICE BRINGS NATIONAL AWARD -- September 29, 2008
DEXCOMM WINS CAM-X AWARD OF EXCELLENCE
Dexcomm, of Carencro, LA has been honoured with the exclusive 2008 Award of Excellence.
The Award is presented annually by the Canadian Call Management Association (CAM-X),
the industry’s Trade Association for providers of call centre services including
telephone answering and message delivery. Dexcomm was presented with the Award
recently at the CAM-X 44th Annual Convention and Trade Show held at the Deerhurst
Inn, Huntsville, ON.
Independent judges are contracted by CAM-X to evaluate message services throughout
North America over a six-month period. The criteria for scoring include courtesy,
response time, accuracy and overall service to their clients. If the company scores
80% or better in ALL categories, they are presented with the coveted Award of
Excellence. The program is now in its 19th year.
"In order to win the Award of Excellence, management needs to create a complete buy
in of the program to all levels of their company. Winners of the AOE program have
proven that their operation is progressive, professional and successful in enhancing
overall excellence and customer service.” says CAM-X president Casey Smit.
“We congratulate Dexcomm for their achievements.”
Founded in 1964, CAM-X began as a national trade Association representing live
answering services, the Canadian Call Management Association now encompasses companies
across North America offering specialized and enhanced operator based services
including: call centres, contact centres, inbound telemarketing (order entry),
paging, voice messaging, emergency dispatch, fax, and internet services among others.
CAM-X extends its congratulations to the staff of Dexcomm on their proven quality
service to their customers.
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Providing Education and Support for Operator-Based Service Companies:
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- • Call Centre Services
- • Telephone Answering
- • Message Delivery
- • Order Entry
- • Emergency Dispatch
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24 Olive St.
Unit #10
Grimsby, ON
Canada L3M2B6 |
Tel:(905) 309-0224
Fax:(905) 309-0225
Toll Free:1-800-896-1054
www.camx.ca
info@camx.ca
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